CRAZY FORTUNE CASINO TERMS AND CONDITIONS

GENERAL TERMS & CONDITIONS

Crazy Fortune Casino reserves the rights to change the terms & conditions at any time without prior notice. Terms & conditions are in effect as soon as they are published on this page, but will never retroactively affect the bonus promotions. However, it is the player’s responsibility to check the terms & conditions regularly and prior to claiming any bonuses and making any bets in Crazy Fortune Casino.

Accounts

  • To be able to play real money games on Crazy Fortune Casino account must be opened.

  • Minimum age for opening an account is 18-years.

  • Players from the below countries cannot register an account with Crazy Fortune Casino:

  • Gambling on the Website may not be legal in some jurisdictions. Such countries are for example, but not limited to, Ivory Coast, Estonia, Latvia, Lithuania, Georgia, Armenia, Azerbaijan, Russia, Kazakhstan, Ukraine, Belarus, Moldova, Czech Republic,Hungary, Poland, Slovakia, Slovenia, Northern Cyprus, Kosovo, Serbia, Romania, Montenegro, Macedonia, Cyprus, Croatia, Bosnia and Herzegovina, Bulgaria, Albania,Afghanistan, Costa Rica, Croatia, Curacao, Ethiopia, Hong Kong, Iran, Iraq, Jordan, Kuwait, Netherlands Nigeria, Pakistan, Philippines, Somalia, Syria, United States of America, United Kingdom or Yemen,. Please verify the laws in your jurisdiction before using the Website. You are solely responsible for ascertaining whether it is legal in your jurisdiction to play any of the games or to bet at the Website and any potential winnings could be forfeited if registered in an illegal country.

  • Players from Italy are not allowed to play any Net Entertainment games.

  • Only one account per person is allowed (one name, one account, one IP address), if individual has more than one account this is called ”multi-accounting” which is highly forbidden and if recognised all those accounts involved will be blocked immediately.

  • If multiple players wish to play in our casino from a shared computer environment (dormitories, fraternities etc.), we strongly suggest they all contact our support before making multiple accounts to avoid unnecessary security procedures.

  • All requested deposit limits will be monitored by support and handled manually. Once the player reaches the desired limit, further depositing will be blocked. Support cannot prevent the player from making a single deposit that exceeds the desired deposit limit.

Bonus play-through requirements

  • Since bonuses are essentially free money on your account, certain rules are imposed to avoid instant or near instant withdrawals. These rules are called “play-through”, “wagering requirement” or “rollover”, depending on the casino. The number accompanying these terms informs you how much money a player needs to place in bets before he/she can successfully cash out the winnings made by playing with the bonus.

  • Different games or game types contribute differently towards the play-through requirements, depending on the promotion. The games’ contribution is specified in the particular promotion’s Terms and Conditions. And of course our customer support is always up to date with all our promotions, so when in doubt you can always check with them what the requirements for a specific bonus are.

  • Note that all bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) do not count towards fulfilling the wagering requirements.

  • Bonus promotion requires e-mail verification by either clicking on a link in the promotional e-mail or sending an e-mail to support. Player can unsubscribe from the promotional newsletter at any time.

  • Until received bonus(es) are still active, bonus terms and conditions apply to the whole gaming account, including any funds waiting for withdrawal, but not limited to.

  • Bonus is active while bonus wagering requirements haven't been met

Account verification

  • All accounts may need to be verified for age verification, fraud prevention, payment processing, promotion restrictions, account closure, etc.

  • In order to withdraw you must submit copies of all the following personal documents:

    • Copy of a personal identification document (ID, driver’s license, or passport)

    • Copy of a utility bill (gas, electric, water, telephone – must not be older than 2 months) with name and address as registered in player’s casino account

    • Copy of front and back of the signed credit card(s) used for depositing

  • An additional authorisation form for credit card and documents may be requested from the Finance department

  • Please send copies of your personal documents to support@crazyfortune.com

Withdrawals

  • Minimum withdrawal amount is 50 €/£/$, unless explicitly stated otherwise in Terms & Conditions of the specific promotion.

  • All deposits must be wagered at least once before to be able to withdraw any balance

  • Successful withdrawals will be paid back to the player’s original method of deposit. If the deposit method account does not support a refund, or if the refund is not possible for whatever reason, withdrawals will be paid to the player via any payment method used by a player to deposit in Crazy Fortune Casino in the past.

  • In special cases, usually to prevent money laundering, the cashier will reserve the right to pay the player’s withdrawal via any method even if the player requested otherwise. Withdrawal requests to credit cards which are not refundable will be either issued to an e-wallet of player’s choice or via Wire Transfer or Bank Draft. In this case all processing fees are player’s responsibility.

  • Due to restrictions of the payment processor the minimum withdrawal amount processed via Wire Transfer is 500 €/$/£. For transactions within EU the minimum withdrawal amount processed with Wire Transfer is 200€/$/£. Maximum withdrawal amount processed to a player is 2000 €/$/£  per a week and 5000 €/$/£ per a month, unless otherwise specified in the promotional Terms & Conditions, where exceptions can be made to players with a higher VIP status.

  • If withdrawal is limited (for example if you win with a Free Signup Bonus), any balance over the maximum allowed amount will be removed from the player’s account after the withdrawal is paid out.

  • Should a player attempt to withdraw before wagering has been completed, the bonus and any potential winnings derived from the bonus will be forfeited.

  • Crazy Fortune Casino reserves the right to refuse or withhold any bonus amounts or winnings if the player’s deposited funds were cancelled or denied by the payment service.

  • Crazy Fortune Casino finance department may take up to two (2) business days in order to process the withdrawal, after all the requested account verification documents are received and confirmed.

GENERAL BONUS TERMS AND CONDITIONS

  • Each promotion has its own terms and conditions which are published on the Crazy Fortune Casino promotions page under each promotion descriptive text. By participating in the promotions and/or accepting to receive the bonus/es offered by Crazy Fortune Casino, the player automatically declares to also accept the terms and conditions for that particular promotion/bonus as well as the general promotions/bonus terms and conditions which are listed here under. In the event that a player does not understand how the promotion works, if he is eligible to participate, or does not understand the terms and conditions, the player can contact a member of Crazy Fortune Casino’s Customer Support via email or live chat for a more detailed explanation. In case of any dispute, the decision taken by Crazy Fortune Casino’s management is final.  Crazy Fortune Casino also reserves the right to amend, add or remove any of the bonus/promotional details and terms and conditions and in case of any changes, the date of the last updated version will be published at the bottom of these terms and conditions. Players are kindly requested to regularly check the bonus terms and conditions for any amendments/updates. In case of any differences in the terms and conditions between the English version and the other languages displayed on the Crazy Fortune Casino website, the English language version will always prevail.

  • Only one bonus per promotional offer is allowed per player, account, address, computer and IP address. crazyfortune.com.com reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.

  • When accepting a deposit bonus, the players deposited amount and bonus amount are placed into a “bonus balance”.

  • Players also have the right to choose not to receive bonuses.  Players need to contact Customer Support before any bets are placed and wagering started in order to remove the current bonus and disable all future bonuses.

  • Unless otherwise stated, the minimum deposit required in order to receive any bonus is 20 € or equivalent in another currency.

  • Unless otherwise stated, classic deposit/reload bonuses as the welcome bonus are subject to a wagering requirement of thirty times the bonus amount before the funds can be withdrawn.

  • If a withdrawal is attempted before wagering requirements have been met, the bonus balance including any winnings derived from the bonus balance will be forfeited

  • When a player receives a bonus and starts playing, he will first start playing using his real money balance, followed by the bonus money balance.

  • If a player loses his entire deposit and its associated bonus prior to reaching wagering requirements, any remaining wagering requirements will be waived.

  • Once wagering has been completed, the bonus amount and any winnings earned using the bonus balance will become real money and will be transferred to the player’s main account balance.

  • The players can request a withdrawal of his own deposited amount prior to fulfilling the wagering requirements however the bonus and any potential winnings will be forfeited.

  • With regards to reload bonuses, players are only eligible for them if they do not have a pending/withdrawal.

  • Players are only allowed to make a one-time withdrawal for a maximum amount of ten times the original deposit when the winnings result from playing a deposit/reload bonus. Any additional winning credits will then be forfeited.

  • All match bonus offered for 100% or more have a minimum cash in amount allowed of total of deposit + bonus. For instance, if a player deposit 10€ and received 10€ bonus as 100% match, the minimum amount cashable will be (10€ deposit + 10€ bonus = 20€) once the wagering requirements have been completed.

  • Bonuses offered by Netagame are solely intended for genuine recreational players only. Bonus/Promotional abuse will not be tolerated. Player betting patterns and activity are constantly monitored and in case of bonus abuse, Crazy Fortune Casino reserves the right to cancel, suspend or lock any player account found guilty of abuse as well as void/revoke any pending gaming activity and refund the original deposit. Crazy Fortune Casino can also decide at its own discretion to ban any player from participating in Crazy Fortune Casino’s promotions for a definite or indefinite period of time as decided by Crazy Fortune’s management

  • Once wagering has been completed, the deposit and its attached bonus amount plus any winnings earned using the bonus balance with a limitation of ten times the original deposit amount will be transferred to the player’s real money balance.

  • Until bonuses are still active, bonus terms and conditions apply to the whole player account balance

  • Crazy Fortune Casino reserves the right to bar a player from receiving the promotions at any time.

  • Different game types contribute differently towards wagering fulfilment. For example if a game type contributes 100% towards wagering, it means that if you bet 10€, 10€ will contribute towards wagering fulfilment.

  • Below are the eligible games for bonus wagering contribution and their contribution:

    • Slot games: 100%

    • All other games: 0%

  • Slot games Scrooge, Devil's Delight and Bloodsuckers are excluded from all bonus promotions. If a player plays these games whilst wagering a bonus, the bets placed on these slot games will be deducted from the player’s real money balance (if available) and they will not contribute towards wagering fulfilment of the pending bonus

  • All bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) do not count towards fulfilling the wagering requirements.

  • Placing single bets equal to or greater than 5 credits in any currency is strictly prohibited when accepting any bonus type.

Free Spin Bonuses

  • Free Spin bonuses have no wagering requirements. That means that any winnings derived from a free spins bonus do not need to be wagered before becoming real cash.

  • Players, who initiate a deposit in order to receive free spins as part of a deposit offer must wager their deposit amount before initiating a withdrawal.

  • Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins.

  • The maximum withdrawal on bonus and/or free spins credited at Crazy Fortune Casino without any deposit requirement is 50 €/$/£.

  • The wagering on no deposit bonus is 50 times the bonus amount. The initial no deposit bonus amount granted is not withdrawable.

  • For age verification purposes a minimal deposit (20€/$/£) is required before you can withdraw any winnings gained with a free money bonus. This deposit is returned in its entirety together with your winnings

CashBack

  • Players will receive 10% cashback on all losses incurred.
  • Cashback will be credited daily, all you need to do is login to your account to play your cashback.
  • Minimum Cashback credited will be 5 credits in any currency.
  • Cashback will be credited as bonus credits and max cashouts can be applied at the casinos discretion.
  • Your cashback will be valid for 24hrs only.
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